• Bench Electronics Technician

    Location US-OR-Salem
    Job ID
    1018-2183
    Position Type
    Regular Service Full-Time
    Application Deadline
    October 25, 2018, 5:00 PM
    Shift
    Day
    Posted Range
    $43,260 - $69,384
    FLSA Exemption
    Non-Exempt
    Salary Grade
    38L
    Schedule
    7:00 AM-3:00 PM, Monday through Friday
  • Summary

    The Oregon Lottery is a leader in the gaming industry and an important contributor of revenue for the state's schools, economic development, parks, watershed restoration, veteran's programs, and outdoor schools.  We are looking for a Bench Electronics Technician to join our team.  We want you to apply if you have experience using soldering/de-soldering equipment, hot air rework stations (especially for BGA/QFN’s), and X-Ray inspection systems, as well as experience with component level trouble-shooting of electronic equipment.

     

    APPLY TODAY! This job closes on October 25, 2018 at 5:00 PM.

     

    Overview

    Important information: 

    Applicants should ensure that their e-mail settings will receive e-mail from the iCIMS system, otherwise you could miss critical communications related to the recruitment.  Emails may be delivered to your Junk or Spam email boxes.  We will communicate via e-mail to schedule interviews and to notify you of the status of your application.  Failure to respond to our scheduling e-mails will result in no further consideration.

     

    If you are claiming Veteran's preference, you MUST attach the appropriate documentation at the time of application.  If the correct documents are not uploaded to the system, Veteran's preference will not be applied.

     

    Veterans:  Submit appropriate member copy of DD214/215.

    Disabled Veterans:  Submit appropriate member copy of DD214/215 and a letter from the U.S. Department of Veterans Affairs (VA) indicating a service connected disability rating.

     

    POSITION PURPOSE:

    The Bench Electronics Tech is responsible for the repair, tracking, and maintenance of Lottery terminal modules used in retail establishments, while ensuring that these activities are handled properly. The work includes, but is not limited to, maintaining and repairing Lottery hardware and video terminals and their providing high-level technical support to all Lottery staff. Failure to adequately perform responsibilities, in an effective manner, may result in a loss in productivity. This may affect the maintenance and operability of Lottery terminals used in retail establishments, and could cause a loss in revenue for retailers and to the State.

     

    JOB SCOPE:

    Under general direction of the Bench Tech Supervisor, this position requires the ability to work independently and with others within specific and general guidelines while making decisions based on Lottery policies and procedures. Work is guided by Lottery policies, procedures and guidelines, desk manuals and Materials Safety Data Sheets issued by the Oregon Occupation Safety and Health Division.

    Responsibilities

    PRINCIPAL ACCOUNTABILITIES (*ESSENTIAL FUNCTIONS):

     

    1.  *Perform repair, maintenance, and service procedures and activities on Lottery terminal equipment while ensuring that work is completed in an efficient and effective manner.

     

    Typical Activities:

    Troubleshoot and repair electronic equipment down to the component level that includes: circuit boards, video monitors, printers, bill acceptors, and other related subassemblies as required.

     

    Establish and maintain service log on all repaired subassemblies. Ensure documentation information on repair and/or service is properly completed, submits information to the appropriate parties, and maintains files.

     

    Set up, maintain, upgrade, and troubleshoot bench test units received from vendors to ensure operability.

     

    Identify and track failure trends and mechanisms, and report findings to vendors. Work with vendors to develop corrective action plans for dealing with recurring equipment and parts problems. 

     

    Track recurring service problems on Lottery equipment and parts, coordinate activities leading to solutions, and distribute information to field staff as needed.

     

    Provide on-site technical support to field staff by performing repairs in the field as needed.

     

    Evaluate and determine suspected vandalism to Lottery video terminals and subassemblies for retailer billing purposes, and submit information to the appropriate parties.

     

    Assist Retailers, via telephone, with technical issues pertaining to machines and equipment when necessary, and provide technical support to Lottery staff.

     

    2.  *Perform service and maintenance activities on Lottery terminal parts and equipment, used in retailer establishments to assure their usability and effectiveness for game activities.

     

    Typical Activities:

    Serve as an in-house consultant to the Purchasing Section by researching and providing information on parts used in Lottery terminals in regards to cost, quality, and accessibility. Assist in determining which vendor would best meet Lottery goals.

     

    Maintain component parts inventory by establishing and maintaining an accurate supply stock, establishing and maintaining storage, and creating and maintaining an inventory system to monitor usage and supply levels. 

       

    Assist with engineering change orders/engineering change notifications to documentation which affect the enrollment of Lottery video terminals and component parts through field implementation, and by training Field Representatives on the installation of component parts.

     

    3.  *Serve as a resource to field staff by providing mechanical/technical training, to Video Support, Field, and Retailer Services personnel, on the repair and maintenance of equipment while ensuring Lottery policies and procedures are followed.

     

    ADDITIONAL RESPONSIBILITIES:

     

    4.  Assist with the certification and enrollment of Lottery terminals as needed.

     

    5.  Attend product and planning meetings. Provide input on the type of technology to use for new products, and provide input on the reliability of tested equipment or machines.

     

    6.  Participate in special projects as needed.

     

    INTERPERSONAL CONTACTS:

    The Bench Electronics Tech interacts with all levels of Lottery staff and vendors to discuss or provide input on Lottery terminal equipment and machines when dealing with maintenance, repair and/or service. This is done in person, by telephone, or through electronic or written communications.

     

    JOB CONDITIONS:

    The work is usually conducted in warehouse environment. However, travel may be required for the repair and service of Lottery terminal parts and equipment. This requires driving to retailer establishments often in inclement weather and unpredictable road conditions. It may also involve long distance, and occasional overnight travel. When working in retail establishments, there may be exposure to heights, temperature extremes, loud music, belligerent language, and threat of violence. Requires working irregular hours on occasion (i.e. weekends).

     

     

    Qualifications

    RECOMMENDED QUALIFICATIONS:

    An Associate’s degree from an accredited college or private vocational school in Electronics or other related field and two years’ experience which included analog, digital, and microprocessor functions and techniques. Experience must also include bench level repair of electronic equipment; OR

     

    Four years’ experience which included analog, digital, and microprocessor functions and techniques. Experience must also include bench level repair of electronic equipment.

     

    Related college level course work will substitute for up to one year of the required experience. (College credit hours are converted into months of experience.) Transcripts are required for this substitution.

     

    OTHER QUALIFICATIONS:

     

    • Possession of a valid driver license.
    • Demonstrated skill in communicating, both orally and in writing, about decisions, services, programs, or resolving problems through negotiation; maintaining effective relationships with agency personnel, retailers, and vendors; and dealing with irate or belligerent individuals.
    • Demonstrated skill in making independent judgments and decisions in the application and explanation of rules, policies and procedures; performing technical and administrative support functions requiring independent judgment, decision making, and problem resolution; and analyzing and interpreting laws, rules, policies, and procedures and applying interpretations to specific situations.
    • Demonstrated skill in coordinating diverse activities to ensure completion of projects, tasks, and assignments while working with conflicting priorities, and meeting deadlines.

     

    APPLY NOW!! Visit http://www.oregonlottery.org/jobs/

     

    The results of this recruitment may be used to fill future vacancies.

     

    The Oregon Lottery® reserves the right to change, withdraw, close, or re-post job announcements as business needs dictate.

     

    ORS 461.150 (5) states, "No person shall be employed by the state lottery who has been convicted of a felony or any gambling related offense." A background investigation is required prior to job offer which includes fingerprinting, criminal history, credit history (based on the position), tax records, driving record, affiliation with the gaming industry, and checking employment references and character references.

     

    Lottery Ethics Policy prohibits employees from holding any legal or economic interest in the gaming industry.  If you currently hold interest in the gaming industry this does not disqualify you from consideration in a position with the Lottery.  If you are the successful applicant, you would need to dispose of the holdings prior to employment.  (This does not apply to an investment in a mutual fund or a blind trust, or a time or demand deposit in a financial institution, shares in a credit union, the cash surrender value of life insurance, or American Indian tribal dividends.) 

     

    *Salary level will be based on qualifications and experience of the successful candidate. All employees and members of their immediate family, regardless of where they live, are prohibited-by-law from playing Oregon Lottery® games.

     

    Pursuant to the American with Disabilities Act, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for this position, may call 503-540-1315 or email oregon.lotterycareers@state.or.us

     

    Per ORS 408.225, 408.230, and 408.235 relating to Veterans Preference for public employment, to receive Veterans Preference, include a copy of your DD214/DD215 and/or Veterans' disability preference letter (unless information is included in the DD214/DD215) with your application material.

     

    THE OREGON LOTTERY® IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORKPLACE DIVERSITY.

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