Oregon Lottery

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Sr Manager Enterprise PMO

Sr Manager Enterprise PMO

Job ID 
0717-2082
Position Type 
Regular Service Full-Time
Location 
US-OR-Salem
Application Deadline 
Friday, September 29, 2017 5:00 PM
Shift 
Day
Posted Range 
$87,468 - $140,436
FLSA Exemption 
Exempt
Salary Grade 
48L
Schedule 
Mon-Fri; 8am-5pm
Job Start Date 
..

More information about this job

Overview

The Oregon Lottery is a leader in the gaming industry and an important contributor of revenue for the state’s schools, parks, watershed restoration, veteran’ programs and outdoor schools.  We are looking for a Senior Manager to lead our Enterprise Project Management Office who will bring superior collaboration skills combined with demonstrated excellence in strategic thinking, analysis, problem-solving, and communication.

 

This job closes on September 29, 2017 at 5:00pm.  APPLY TODAY!  If you have previously applied for this position you do not need to reapply.

 

IMPORTANT INFORMATION:

 

Applicants should ensure that their e-mail settings will receive e-mail from the iCIMS system, otherwise you could miss critical communications related to the recruitment.  We will communicate via e-mail to schedule interviews and to notify you of the status of your application.  Failure to respond to our scheduling e-mails will result in no further consideration.

 

If you are claiming Veteran's preference, you MUST attach the appropriate documentation at the time of application.  If the correct documents are not uploaded to the system, Veteran's preference will not be applied.

 

Veterans:  Submit appropriate member copy of DD214/215

Disabled Veterans:  Submit appropriate member copy of DD214/215 and a letter from the U.S. Department of Veterans Affairs (VA) indicating a service connected disability rating.

  

POSITION PURPOSE:
The Enterprise Program Management Office will manage strategic business programs, key technical projects and change management activities to successfully execute and deliver defined business goals across the enterprise. The incumbent will hire, coach, mentor and lead the daily activities of the PMO staff. This position is responsible, in collaboration with executive team members, to create a culture that is data-driven and empowered. They will work to ensure that staff has the data, tools, processes and training needed to deliver results; create an excellent customer service experience; foster and promote “continuous improvement” and foster change management throughout the Lottery in order to achieve our strategic business plan goals.

 

JOB SCOPE:
Under general direction of the Corporate Affairs Officer, this position requires the ability to work independently and with others, within specific and general guidelines. The position requires the ability to direct, act as an advisor and consult with others to create and lead programs.  Decision-making is based on a broad knowledge of business strategies, technology requirements, and stakeholders.  Oregon Revised Statutes, Oregon Administrative Rules, Lottery policies and procedures, and contracts guide the work.

Responsibilities

PRINCIPAL ACCOUNTABILITIES (*ESSENTIAL FUNCTIONS):

 

1. *Apply Lottery Management Core Values and Expectations in performing daily activities, and in behavior toward staff members, coworkers and customers.

The Lottery can only achieve its mission when employees who work here model our core values.  The Sr. Manager Enterprise PMO’s conduct will embody the principles of fairness, integrity, security, and honesty. They will exemplify the values and ethical standards detailed in the Oregon Lottery’s Responsible Gambling Code of Practice. 

 

Serve as a role model for the Lottery in exercising good judgment, discretion and professional behavior. Advocate and actively identify opportunities for the ongoing integration of all the Lottery departments. Assist others in understanding the laws, rules, policies, or procedures that govern and guide the Lottery’s work.

 

2. *Direct the design & implementation of the new enterprise-wide program management function in support of the strategic business plan.

 

Typical Activities:
Lead & collaborate, cross-organization, to define the approach, tools, processes, structure and governance aligned to the Lottery’s strategic business goals and priorities.  This should include a plan to educate and train staff throughout the organization. Work closely with key stakeholders: Research & Analysis team to understand key trends, barriers and opportunities to inform PMO programs and project, Internal Audit team to discover areas for continuous improvement and Corporate Communications to create effectively engage employees on the PMO, key milestones and results.

 

Assess the current state of tools & processes within the organization by examining existing strategies, processes, procedures, systems and assets; learning about what has and has not worked to-date; and surfacing perceptions, misconceptions, and potential challenges in partnership with the Executive Team. Determine the appropriate strategy for deploying PMO Methodology, lean and six sigma process improvements, etc. throughout the Lottery. Consult with the Chief Information Officer on matters relating to open data, big data, technology applications and external partnerships/processes required to deliver Lottery priorities. Consult with the Product Management team on product lifecycles, system & data integration requirements required to deliver new products, product enhancements and end-of-life strategies effectively and efficiently cross-organizationally.

 

Work closely with the business teams and the corporate affairs business unit to create & deliver business modernization strategies. Ensure that milestones are met and, facilitate resolution of cross-functional issues using the right methodologies.

 

Develop, track and report on Key Performance Indicators and projects milestone status on a regular basis to the executive team.  Recommend process improvements, as needed.

 

3. *Champion and promote collaboration, continuous process improvement and thought leadership for achieving the 3 – 5 Year Strategic Business Plan.

 

Typical Activities:
Actively promote a culture that values a data-driven approach balanced by an urgency to test, pilot and continuously learn and evolve while balancing key risk factors internally and externally.  Establish a network of learning and support in order to benefit from the experience of others. Cultivate relationships with peers working in other communities or across the country that have integrated, or are in the process of integrating modern organizational strategies into their organizational culture.  Pursue local, regional, and national partnerships to leverage resources and ideas.

 

Collaborate directly with other departments on conceiving, developing, and managing pilot programs within their areas of work, including contributing and managing staff resources toward those projects as appropriate. Support leaders in embedding continuous improvement within their departments.  Collaborate in applying both waterfall and agile project management methodologies across the agency.

 

4. *Direct the Daily Activity of the Project Management Team

 

Typical Activities:
Responsible for the overall program and project management function, providing coordination and management of processes and functions. Serve as a conduit for communication between PMO and the sponsors, who make the strategic decisions for those projects.

 

Manage and report on the entire PMO portfolio of Lottery initiatives. Ensure consistent methodology, prioritization criteria, common metrics, schedule adherence, budget achievement and benefits realization. Communicate with key business stakeholders to ensure solutions meet business requirements & benefits are achieved. Identify cross-project interdependencies, risks and business change impacts. Lead regular project reviews with the appropriate audience driving accountability and quality assurance. Develop and recruit a project management team and provide necessary coaching to ensure common practices and methodologies are appropriately administered; lead and facilitate an enterprise project management governance framework.

 

Plan, assign, and review the work of assigned staff.  Direct the adjustment of work assignments and schedules to maintain adequate staffing and respond to fluctuating workloads.  Assess training needs of staff and arrange for or provide appropriate instruction.

 

Evaluate and prepare performance appraisals for staff, in a timely manner.  Resolve personnel issues through coaching and counseling, and take disciplinary action when warranted.  Motivate and assist staff to achieve professional development goals.  Interview and hire employees.

 

Manage and monitor area budget.

 

5. *Keep abreast of new technologies relevant to the Lottery industry, PMO and change management best practices.

 

Typical Activities:

Maintain deep knowledge of the key trends, market and competitive landscape and customer needs; translate industry knowledge into ideas for new solutions, system interoperability, process improvements and metrics required to achieve strategic business plan. Provide critical thinking and influence by helping to link the strategic growth agenda to the programs execution plans.  Provide guidance and input into strategy development, resource allocations, work plan priorities, timelines and other key deliverables.

 

ADDITIONAL RESPONSIBILITIES:

 

6. Participate in special projects as needed.

 

INTERPERSONAL CONTACTS:
The Sr. Manager Enterprise PMO interacts with all lottery employees, vendors, stakeholders, legislators, tribes, retailers, players, other lotteries, and the public.  This interaction includes conducting meetings, research, training, directing, problem solving, and public relations. This is done either in person, by phone, or through electronic or written communication. 

 

JOB CONDITIONS:
Work is generally conducted in an office environment. Occasional travel is required. Travel for job related purposes may be in inclement weather, unpredictable road conditions, or long distances. The work requires the ability to work extended hours as needed. 

Qualifications

RECOMMENDED QUALIFICATIONS:
Bachelor’s degree in a related discipline and five (5) years of professional-level experience leading teams and getting results in a highly complex business environment with sensitive and complex issues.  Three (3) years of which must have included managing people, budget development, developing short and long range goals and plans.

 

Must have or obtain one of the following (or related) certifications within one year of employment. 1) Project Management Professional 2) Six Sigma Green Belt 3) Lean Six Sigma Yellow Belt 4) Plan Do Check Act Process Improvement 5) Manager in Organizational Excellence from the American Society for Quality.

 

OTHER QUALIFICATIONS:
• Possession of a valid driver license.
• Ability to build partnerships and/or collaborative working relationships with a wide variety of internal and external stakeholders.
• Ability to be a strategic, big picture thinker, while possessing the analytical skills and, understands operational details. 
• Strong written and verbal skills, clear presentation skills and experience presenting to senior management and other key stakeholders. 
• Ability to influence at all levels of the organization. 
• Ability to facilitate and collaborate in meetings and forums. 
• Strong problem-solving and process management skills.
• Ability to link broad business strategies to processes, people and systems in order to guide deliverables and change management processes.
• Demonstrated success in implementing innovative solutions and offerings within an organization.
• Ability to understand the core applications associated with technology platforms.
• Demonstrated knowledge and application of the principles and practices of budgeting, and financial management as it relates to project and program management.
• Ability to exercise good judgment and flexibility in responding to multiple, sometimes overlapping communication needs.
• Demonstrated skill in interpreting laws, rules, policies and procedures, and making independent judgments and decisions in the application and explanation of laws, rules, policies, and procedures.
• Demonstrated ability in recognizing issues or situations that could have an adverse impact on Lottery operations.

 

APPLY NOW!! Visit http://www.oregonlottery.org/jobs/

 

The results of this recruitment may be used to fill future vacancies.

 

The Oregon Lottery® reserves the right to change, withdraw, close, or re-post job announcements as business needs dictate.

 

ORS 461.150 (5) states, "No person shall be employed by the state lottery who has been convicted of a felony or any gambling related offense." A background investigation is required prior to job offer which includes fingerprinting, criminal history, credit history (based on the position), tax records, driving record, affiliation with the gaming industry, and checking employment references and character references.

 

Lottery Ethics Policy prohibits employees from holding any legal or economic interest in the gaming industry.  If you currently hold interest in the gaming industry this does not disqualify you from consideration in a position with the Lottery.  If you are the successful applicant, you would need to dispose of the holdings prior to employment.  (This does not apply to an investment in a mutual fund or a blind trust, or a time or demand deposit in a financial institution, shares in a credit union, the cash surrender value of life insurance, or American Indian tribal dividends.) 

 

*Salary level will be based on qualifications and experience of the successful candidate. All employees and members of their immediate family, regardless of where they live, are prohibited-by-law from playing Oregon Lottery® games.

 

Pursuant to the American with Disabilities Act, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for this position, may call 503-540-1315 or email oregon.lotterycareers@state.or.us

 

Per ORS 408.225, 408.230, and 408.235 relating to Veterans Preference for public employment, to receive Veterans Preference, include a copy of your DD214/DD215 and/or Veterans' disability preference letter (unless information is included in the DD214/DD215) with your application material.

 

THE OREGON LOTTERY® IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORKPLACE DIVERSITY.